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    • Privacy Policy

    Privacy Policy of Hong Kong HeiTom International Co., Limited

    1. Introduction

    At Hong Kong HeiTom International Co., Limited, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, share, and protect your personal information in connection with our Coats & Jackets and Dresses products and services. This policy applies to all individuals who interact with Hong Kong HeiTom International Co., Limited, including customers, website visitors, and users of our services.

    2. Information We Collect

    We collect information about you in various ways, including when you visit our website, place an order, or interact with our customer service team. The types of information we collect include:

    • Personal Information: Such as your name, email address, shipping address, billing address, phone number, and payment information.
    • Device Information: Including your IP address, browser type, operating system, device identifiers, and other technical details about the device you use to access our website or services.
    • Usage Information: Details about how you use our website and services, such as the pages you visit, the products you view, and the actions you take on our site.
    • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your preferences and activities on our website.

    3. How We Use Your Information

    We use the information we collect to:

    • Process and fulfill orders: Including payment processing, shipping, and providing order confirmations.
    • Improve our services: To personalize your experience, recommend products, and enhance the functionality of our website.
    • Communicate with you: To provide updates about your orders, respond to inquiries, and send marketing communications (with your consent).
    • Prevent fraud and ensure security: To protect our website and services from unauthorized access and fraudulent activities.
    • Comply with legal obligations: To meet our legal and regulatory requirements.

    4. How We Share Your Information

    We may share your information with third parties in the following circumstances:

    • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.
    • Business Partners: We may collaborate with business partners to offer joint products or services, and may share your information with them to provide these offerings.
    • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
    • Protection of Rights: We may share your information to protect our rights, privacy, safety, or property, or that of our users.

    5. Data Storage and Security

    We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your information is stored on secure servers and protected by firewalls and other security technologies. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

    6. International Data Transfers

    As a global company, we may transfer your personal information to countries outside of your home country, including to the United States and other jurisdictions. These countries may have different data protection laws than your home country. By using our website and services, you consent to the transfer of your personal information to these countries.

    7. Your Rights

    You have certain rights regarding your personal information, including the right to:

    • Access: Request access to the personal information we hold about you.
    • Correction: Request correction of inaccurate or incomplete personal information.
    • Deletion: Request deletion of your personal information.
    • Object: Object to the processing of your personal information.
    • Withdraw Consent: Withdraw your consent to the processing of your personal information (where applicable).

    To exercise these rights, please contact us using the contact information provided below.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other means. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Hong Kong HeiTom International Co., Limited
    香港 旺角 彌敦道625號 雅蘭中心辦公樓二期 15樓1508室
    [email protected]
    16263892304