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Shipping & Returns


Shipping & Returns Policy:
At Hong Kong HeiTom International Co., Limited, we strive to provide a hassle-free shopping experience. Our Shipping & Returns policy is designed with our customers' convenience in mind.

Shipping:

  • Global Delivery: We offer worldwide shipping, ensuring that our garments can reach fashion enthusiasts across the globe.
  • Free Standard Shipping: Enjoy free standard shipping on all orders over $200.
  • Express Shipping: For those who need their Hong Kong HeiTom International Co., Limited pieces quickly, we offer expedited shipping options at a nominal fee.
  • Tracked and Insured: All shipments are tracked and insured, providing peace of mind and ensuring that your package arrives safely.

Returns:

  • Easy Returns: We understand that sometimes a garment may not fit perfectly. We offer a straightforward returns process within 30 days of purchase.
  • Free Returns: Returns are free of charge within the specified period.
  • Exchange or Refund: Choose between an exchange for a different size or style, or a full refund.
  • Sustainable Returns: We encourage customers to utilize our pre-paid, eco-friendly return packaging to minimize environmental impact.