Shipping & Returns
Shipping & Returns Policy:
At Hong Kong HeiTom International Co., Limited, we strive to provide a hassle-free shopping experience. Our Shipping & Returns policy is designed with our customers' convenience in mind.
Shipping:
- Global Delivery: We offer worldwide shipping, ensuring that our garments can reach fashion enthusiasts across the globe.
- Free Standard Shipping: Enjoy free standard shipping on all orders over $200.
- Express Shipping: For those who need their Hong Kong HeiTom International Co., Limited pieces quickly, we offer expedited shipping options at a nominal fee.
- Tracked and Insured: All shipments are tracked and insured, providing peace of mind and ensuring that your package arrives safely.
Returns:
- Easy Returns: We understand that sometimes a garment may not fit perfectly. We offer a straightforward returns process within 30 days of purchase.
- Free Returns: Returns are free of charge within the specified period.
- Exchange or Refund: Choose between an exchange for a different size or style, or a full refund.
- Sustainable Returns: We encourage customers to utilize our pre-paid, eco-friendly return packaging to minimize environmental impact.